Shipping Policy
At QORITZ, we strive to provide a seamless shopping experience. Please review our shipping policy below to understand how your order will be processed and delivered.
- Shipping Methods & Delivery Timeframes
We offer a variety of shipping methods to meet your needs. Shipping times are estimated from the moment your order is processed, and not from the time the order is placed. Delivery times vary depending on the shipping destination.
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- International Shipping: Estimated delivery time of 7-14 business days, depending on the destination country.
Please note that some remote areas may experience longer delivery times.
- Processing Time
Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.
- Shipping Charges
Shipping fees are calculated at checkout based on your location, selected shipping method, and the size/weight of your order. For international orders, additional customs duties or taxes may apply, and they are the responsibility of the customer.
- Shipping Locations
We currently ship to the following countries and regions:
- United States
- Canada
- United Kingdom
- Australia
- Germany
- France
- Japan
- South Korea
- China
- Many other international destinations
For locations not listed, please contact us at [email protected] for availability.
- Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment through our shipping partner’s website.
- Lost or Damaged Orders
In the rare event that your order is lost or damaged during shipping, please contact us immediately at [email protected]. We will work with our shipping partners to resolve the issue and ensure your order is replaced or refunded.
- Address Accuracy
Please ensure that your shipping address is accurate and complete before placing your order. QORITZ is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
- Customs and Import Duties
For international orders, customs duties or import taxes may apply and are the responsibility of the customer. QORITZ is not responsible for any delays caused by customs inspections.
- Customer Support
If you have any questions about your order or shipping, please feel free to reach out to our customer service team at [email protected]. We are here to help!
Thank you for shopping with QORITZ!