Frequently Asked Questions (FAQ)
Welcome to the FAQ section! Here, we address the most common questions about shopping with QORITZ. If you need further assistance or have any specific inquiries, feel free to reach out to us at [email protected].
- What products do you sell?
At QORITZ, we offer a wide variety of high-quality clothing for men and women, including casual wear, formal wear, accessories, and seasonal collections. We aim to cater to all your fashion needs!
- How can I place an order?
Simply browse through our product categories, select your desired items, and add them to your cart. Once you’re ready, go to your cart, proceed to checkout, and fill in the required shipping and payment information. After confirming the order, you’ll receive a confirmation email with your order details.
- Do you offer international shipping?
Yes, we offer international shipping to many countries. During checkout, you can select your country, and shipping rates will be calculated automatically. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- How can I track my order?
After your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on our website or the carrier’s website.
- What is your return policy?
We accept returns within 30 days of receiving your order. The items must be unused, unworn, and in their original condition with all tags attached. For further details, please refer to our [Return & Refund Policy]().
- Can I change or cancel my order after placing it?
Once your order has been processed and shipped, it cannot be canceled or changed. However, if you need assistance, please reach out to us at [email protected] as soon as possible, and we will do our best to accommodate your request before shipment.
- How can I contact customer service?
You can reach us at [email protected] for any inquiries or issues. Our customer service team is available from Monday to Friday, 9 AM to 6 PM (GMT).
- Is my payment information secure?
Yes, your payment information is securely processed through our encrypted payment gateway. We do not store any credit card details, and we take your privacy seriously. For more information, please refer to our [Privacy Policy].
We hope this FAQ has helped answer your questions! For any additional inquiries, don’t hesitate to contact us at [email protected]. Thank you for shopping with QORITZ.